企业 IT 权限申请助手解决方案 · Chengshuo
Policy-Grounded Access Agent V2
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Agentic Workflow Enterprise IAM n8n POC

企业 IT 权限申请链路
智能化升级

员工用一句自然语言表达业务需求，系统完成意图拆解、资源与策略检索、最小权限校验、证据追问与三级风险路由，直接产出审批就绪的申请单。员工不需要懂权限体系。

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本方案的架构设计、评测体系与 POC 实现由 Chengshuo 独立完成。

Rebuilding enterprise IT access requests

An employee states a business need in one sentence. The agent decomposes intent, retrieves resources and policies, validates least privilege, asks for missing evidence and routes by risk — producing an approval-ready request. Nobody has to understand the IAM model.

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Architecture, benchmark and end-to-end POC by Chengshuo.
Benchmark · 500 frozen cases
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83.6%
from 52.8%
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94.8%
from 71.4%
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4.8%
from 17.4%
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96.1%
fail-closed
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94.3%
citation bound
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8.4s
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V0 · 传统 ITSM / IAM
规则驱动，全靠人填
员工不清楚该申请什么资源与角色
反复查 Wiki、找同事、来回沟通
表单必填项错误率高，被打回重填
IT 审批负担重，周期长
V1 · Prompt-only 助手
好用，但不可靠
单轮输出，缺字段不会追问
策略只放在 prompt 里，幻觉与漏读
越权、错配的 Scope 无硬拦截
安全与审计留痕不足
V0 · Manual ITSM / IAM
Rule-driven, filled by hand
Employees don't know which resource or role to ask for
Endless wiki digging and back-and-forth with IT
High error rate on required fields, requests bounced back
Heavy approval load, long cycle time
V1 · Prompt-only copilot
Pleasant, but unreliable
Single-turn output — never asks for missing fields
Policy lives in the prompt: hallucination and silent misses
No hard block on over-scoped or mismatched access
Thin security and audit trail
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V0 / V1 / V2
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n8n POC workflow

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chengshuo2003723@163.com
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lucasdai.cn
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© 2026 Chengshuo · {{ t.rights }}
Demo Video